Achievement in Mind: ILP

ILP Refund Policy

Will you buy back our surplus credits?

Regrettably we will not buy back any surplus credits.

Our license is due to expire and we still have credits

If your license is due to expire we will not buy back your credits. However, we will hold your account and the credits for a maximum period of 13 months. After this time your account will be deleted from the system.

If I purchase too many credits by accident what can I do?

Providing you have not used any credits following the purchase we will refund your money. If you use any of the credits we will not offer a refund. You have 3 working days to notify us of any alterations you need to make. Contact us by email via the website and provide the following information:

A £10.00 charge will be made to cover the costs of the administration. This will be deducted from the total amount to be refunded.

Will you contact me about the status of the refund?

Yes. When we have received your email we will send a return email detailing the action taken (this will be sent to the same address as the original refund request email ).

You have refunded me the wrong amount

Regrettably mistakes can happen. If you think you have been refunded the wrong amount please contact us immediately by phone and send the original emails for us to check. The amount owed will be sent to you within 7 working days.

Terms of Use Agreement

Read This Terms of Use Agreement Before Accessing Website.

Effective Date: This Terms of Use Agreement was last updated on 3rd October 2008.

This Terms of Use Agreement sets forth the standards of use of the www.achievementinmind.com\ilp Online Service for Registered Members. By using the www.achievementinmind.com\ilp website you (the "Member") agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at www.achievementinmind.com\ilp website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

1. Description of Service

Simon Olding - ILP is providing Member with Individual Learning Profiles Educational Software and Resources. Member must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member's access to the Internet, (3) pay any fees related with such connection and (4) pay license fee for ILP software as agreed and annually for each year of use.

2. Disclaimer of Warranties.

The site is provided by Simon Olding - ILP on an "as is" and on an "as available" basis. To the fullest extent permitted by applicable law, Simon Olding - ILP makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. Simon Olding - ILP shall have no liability for any interruptions in the use of this Website. Simon Olding - ILP disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.

3. Limitation of Liability

Simon Olding - ILP SHALL NOT be liable for any damages whatsoever, and in particular Simon Olding - ILP shall not be liable for any special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to this web site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Simon Olding - ILP has been advised of the possibility of such damages. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.

4. Indemnification

Member agrees to indemnify and hold Simon Olding - ILP, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys' fees and costs, made by any third party due to or arising out of Member's use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member's computer, of any intellectual property or any other right of any person or entity.

5. License Holders

A license to use ILP Educational Software and Resources is bought by an individual or an organization, and ownership of this license allows the individual, or named individuals employed by the organization to register as Members of the Service. Use of the ILP Educational Software and Resources without ownership of a valid and up-to-date license is an offence. It is the responsibility of the license holder to delete from their licensing records when any registered Member leaves their employ or otherwise ceases their registered Member status.

6. Members Account

All Members of the Service shall receive a password and an account. Members are entirely responsible for any and all activities which occur under their account whether authorized or not authorized. Member agrees to notify Simon Olding - ILP of any unauthorized use of Member's account or any other breach of security known or should be known to the Member. Member's right to use the Service is personal to the Member. Member agrees not to resell or make any commercial use of the Service without the express written consent of Simon Olding - ILP.

7. Modifications and Interruption to Service

Simon Olding - ILP reserves the right to modify or discontinue the Service with or without notice to the Member. Simon Olding - ILP shall not be liable to Member or any third party should Simon Olding - ILP exercise its right to modify or discontinue the Service. Member acknowledges and accepts that Simon Olding - ILP does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

8. Disclaimer Regarding Accuracy of Vendor Information

Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While Simon Olding - ILP makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.

Simon Olding - ILP makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.

9. Governing Jurisdiction of the Courts of the UK

Our website is operated and provided in the UK. As such, we are subject to the laws of the UK, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the laws of the UK.

10. Compliance with Laws.

Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable UK, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

11. Copyright and Trademark Information

All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2008 Simon Olding - ILP.com, will all rights reserved, or is the property of Simon Olding - ILP and protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Simon Olding - ILP is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Simon Olding - ILP.

12. Notification of Claimed Copyright Infringement

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, Simon Olding - ILP.com designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

By Mail: Palmers Solicitors 179 High Street, Cranfield, Bedford, Beds UK

By Telephone: 01234 750059

13. Botnets

Simon Olding - ILP retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, Simon Olding - ILP reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.

14. Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by Simon Olding - ILP, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use of their personally identifiable information as described in our Privacy Policy Statement.